Welcome to City & County Residential Lettings

Renting out your property can be a daunting task. Experience and knowledge have taught us the importance of choosing the right tenants. City and County Residential Lettings Ltd, based in Norwich, are here to help guide you through the process.

Find your perfect tennant

Find tenants for your property

Our friendly and efficient staff are ready and willing to help you find tenants for your property and with an outstanding local knowledge and an excellent reputation for quality of service we’re there for you.

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Find a Norwich Property

Find your new home

With the depth of information that Rightmove provides, you can browse and immediately identify your next home from our extensive selection of properties.

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Property management Norwich

Property Management

We offer 2 levels of property management services for landlords. Whichever option you chose you can guarantee we’ll help you maintain and find tenants for your properties.

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Important Changes in Law today 1st June 2019

Landlords and Letting Agents – Helpful and Statutory Duty Information

3 Things to Consider:

How to Rent Documentation Changed in England yesterday

Tenant Fee Ban

Eviction Notice (Section 21) for Assured Shorthold Tenancies – Prescribed Form 6A

1. How to Rent Documentation Changed in England yesterday - Use May 2019 version 4.

Here is the information: db.tt/mXm3MAoGhW

This also details the Prescribed Information you need and about Tenant Fees

The How to Rent Booklet you need is here:


Make sure you understand this and give it to all Tenants and keep tenants updated for you own benefit.

Note: You must provide the following prescribed information to each tenant:

Details of where the Tenancy Deposit is Secured and the operation of the scheme (within 30 days) including:

• Deposit amount paid
• Address of the property for the tenancy
• Landlord's name, address and contact or of the letting agent
• Tenants’ name/joint tenants' names, address and contact details
• Situations when all or part of the deposit may be retained under the terms of the tenancy agreement

Other Prescribed Information is:

Energy Performance Certificate,
Gas Safety Certificate
How to Rent Booklet as Above in 1)
Copy of any Property Licence Selective or Multiple Occupation (HMO);

Landlords who are unsure about whether they are affected by these provisions should seek specialist advice with Landlords Defence. Tel: 0208 088 0788

2. Tenant Fee Ban

You cannot charge tenants fees anymore and what you can take in advance are:

From 1 June 2019, the only payments that landlords or letting agents can charge to tenants for new contracts are:

• rent

• a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above

• a refundable holding deposit (to reserve a property) capped at no more than 1 week’s rent

• payments associated with early termination of the tenancy, when requested by the tenant

• payments in respect of utilities, communication services, TV licence and Council Tax

• a default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement

Here is official guidance for you: db.tt/VDeAbzuI3a

Get in touch if you need help. Tel: 0208 088 0788

3. Eviction Notice (Section 21) for Assured Shorthold Tenancies – Prescribed Form 6A

The above two have prompted the need for a New Form 6A to be published and affective from today 1st June 2019.

Please read and understand it as otherwise your notice will not be valid nor enforceable.

If you have not done everything required, then get in touch about rescinding it properly and reissue, also negotiating the surrender of the tenancy if this may be a better route. 0208 088 0788

The form is here and is the one to use with immediate effect:

Get in touch if you need help. Tel: 0208 088 0788


Enforcement Action and Failed Evictions cause most Landlords the biggest heartache and pain.

Avoid these troubles by education and assistance from professionals.

If you are renting any property, bear in mind that in the last 10 years there have been 150 new laws and 400 new pieces of regulation passed relating to property and landlords for you to know and understand and there are 362 Individual Local Authority Housing Department Civil Penalty Policies.

Keep abreast, there are updates on this page and success stories at www.landlordsdefence.co.uk/successes/

Being a Landlord is a busy business, ensure you are up to date or seek assistance.

Here to help. We started by referrals, so please get in touch or refer others so we can help them too.

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