If you are a landlord and you have landed on this page, you are probably considering which agent you should use because you have decided to change your agent or you have just become a landlord. It is a big decision to make because for most people, a rental property is their most valuable investment and it needs to be looked after and cared for properly. We are sure our competitors will be promising excellent service on their website or in their literature, but we have a different outlook to most other Letting Agents which gives us an edge they cannot match.
- We believe small is beautiful, by carefully managing the size of our company ensures we have an excellent grip on the day-to-day information that needs to be actioned and acting on that information results in efficiency.
- Being efficient results in happy tenants and happy tenants usually results in happy landlords too.
- Being a smaller company enables us to adapt our approach to a particular problem or to a legislation change. Large companies rely on procedures and protocols which are inflexible and usually very slow to react. City & County Residential are nimble, which coupled to a team that has decades of experience, gives us a serious advantage because what works in one tenancy scenario might be completely the wrong thing to do in another.
- Knowing our tenants personally gives us valuable insight, which with our experience, flexibility and personal knowledge means City & County Residential can be proactive rather than having to be reactive to any given situation.
We consider our clients and tenants to be part of the City & County Residential community. Having loyal landlords means we hold on to our portfolio of properties for years, decades in many cases and as a result, we get to know them inside and out. We recognise most of our landlords by their voice alone when they call on the phone, tenants too for that matter. You will get a direct point of contact with Kerry and Simon, so you will usually get an immediately answer to your question and the information you receive will be accurate without fluff or bluster, doesn’t that sound better than the alternatives?
Full Management Lettings Service
We take control of managing the property from collecting rent to emergency call outs. We act as a buffer between tenants and landlords, eliminating the necessity in dealing with your tenants’ complaints directly.
Tenant Find Lettings Service
For landlords who require the legal framework for tenancy legislation, want costs to be kept to a minimum and are prepared to deal with day to day management themselves.